Handle inbound and outbound calls
Assist customers with product/service queries, complaints, & support requests.
Maintain customer satisfaction by providing accurate & timely responses.
Document interactions in the CRM
Follow call center policies.
Required Candidate profile
call center or customer service role (freshers welcome).
Solid verbal communication
Ability to handle high call volumes and work in a fast-paced environment.
Basic computer skills and exp preferred.
Perks and benefits
Plus incentives and Perks
Role: Customer Retention - Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success , Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
📌 Customer Retention (Pune)
🏢 White Horse Manpower Consultancy Private
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.