Handle inbound customer queries via voice process
Resolve product or service-related issues
Provide information on orders, delivery, and returns for an e-commerce platform
Maintain high levels of customer satisfaction through effective communication
Required Candidate profile
Strong verbal communication skills
Problem-solving abilities & attention to detail
Ability to work in UK rotational shifts
Basic computer proficiency
Walkin Directly
Mon-Sat
9-6pm
Free Recruitment
Perks and perks
Plus Incentives and Perks
Role: Customer Success Associate
Industry Type: BPM / BPO
Department: Customer Success , Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Graduation Not Required
📌 Customer Success Associate (Pune)
🏢 White Horse Manpower Consultancy Private
📍 Pune
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