Job description:

The ROLE is responsible for end-to-end business analysis and requirements management across aviation modules, particularly Crew Management Systems (CMS). This role ensures functional clarity, process optimization, and alignment between business and technology teams, acting as the primary liaison for requirements gathering, documentation, and validation.
Key Responsibilities
• Requirements Gathering & Analysis
o Engage with stakeholders to elicit business needs for CMS and aviation workflows (crew scheduling, flight ops, safety).
o Conduct workshops, interviews, and process mapping for crew operations. [
• Documentation & Standards
o Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with Agile practices.
o Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA
• Stakeholder Management
o Collaborate with product owners, architects, and delivery teams for scope clarity.
o Manage change requests and perform impact analysis.
• Quality Assurance
o Support UAT planning and execution; validate deliverables against requirements




• Leadership
o Mentor junior BAs; enforce documentation standards across CMS modules
✅ Skills Required
Core BA Skills
• Robust experience in requirements elicitation, gap analysis, and process modeling.
• Expertise in BRD/FSD creation, user stories, and acceptance criteria.
• Proficiency in tools like Jira, Confluence, MS Visio, and Azure ADO. Domain Knowledge
• Deep understanding of aviation operations: Crew Scheduling, Flight Ops, Safety.
• Familiarity with Crew Management Systems (CMS) and airline industry standards.
• Knowledge of regulatory compliance (FAA/EASA) and crew legality rules
Technical Awareness
• Basic knowledge of cloud-native platforms, API integrations, and microservices.
• Understanding of REST APIs, Swagger/OpenAPI, and enterprise data models.
Leadership & Behavioral
• Excellent communication and stakeholder engagement skills.
• Ability to lead BA teams and enforce

📌 DOMAIN CONSULTANT (Bengaluru)
🏢 Wipro
📍 Bengaluru