Responsibilities

MIS & Reporting
Prepare daily, weekly, and monthly reports on CFS operations (yard utilisation, container movement, stuffing/de-stuffing, gate activity).
Develop dashboards and analytical tools for throughput, dwell time, shipment ageing, revenue trends, and performance KPIs.
Ensure 100% accuracy in TOS/ERP data entries and system-generated reports.
Prepare customized reports for customs, shipping lines, CHAs, and management.
Automate reporting processes using Excel, Power BI, or other analytical tools.
Business Support
Support the commercial team with data related to billing, service usage, revenue tracking, and tariff-based reconciliations.
Analyze customer-wise, vessel-wise, and trade-wise business performance.
Share insights on volume trends, productivity, operational bottlenecks, and cost optimization opportunities.
Assist management in decision-making through business analytics and forecasting.
Support pricing/quotation teams with data on past shipments and customer history.
Operational Coordination
Track container inventory, yard utilisation,



and cargo movement and communicate updates to operations teams.
Coordinate with documentation teams for accuracy in IGM, EIR, job orders, DOs, stuffing lists, and EDI files.
Help monitor vessel schedules, import/export plans, and daily operational activities.
Act as a data bridge between operations, commercial, and customer service functions.
System & IT Support
Provide first-level support for TOS/CFS management systems, handheld devices, and ERP issues.
Coordinate with IT for system enhancements, troubleshooting, and user permissions.
Conduct user training for recent features, software changes, and reporting tools.
Compliance, Audit & Documentation
Maintain accurate digital records for customs audits, internal audits, and statutory compliance.
Ensure proper archival of reports, operational logs, statutory documents, and EDI exchanges.

Qualifications

Bachelor’s degree in Commerce/Business/Statistics/Engi

📌 Assistant Manager (Ahmedabad)
🏢 Adani Ports and SEZ
📍 Ahmedabad