Job Description
Job Description – CRM Executive ● Company: Alyf.in ● Location: Goa Parra ● CTC: 4 to 5 LPA ● Notice - Immediate Joiners will be preferred Preferred Background: * Prior internship or exposure in CRM, customer service, real estate will be an added advantage. Role Overview: We are looking for a proactive and customer-focused CRM Executive to support our Customer Relationship Management team. The candidate will assist in handling client communication, coordination, and reporting, and operational support while ensuring a smooth customer experience. Key Responsibilities: * Coordinate with clients, owners, vendors, and internal operations teams. * Handle customer communication through calls, emails, and WhatsApp professionally. * Assist in managing client queries, follow-ups, and escalations. * Support in maintaining CRM records and updating booking/reservation platforms. * Prepare reports, MIS documentation, and maintain accurate data records.



* Conduct field visits and assist with coordination at SRO/government offices when required. * Support the team in documentation and registration-related processes. * Ensure smooth coordination across different time zones and client requirements. * Assist in maintaining customer satisfaction and understanding luxury customer expectations. * Support social media and online reputation management activities when required. Requirements: * Good verbal and written communication skills in English. * Basic understanding of legal documentation and registration processes. * Working knowledge of Excel, Google Sheets, and MIS reporting. * Ability to multitask and handle responsibilities calmly and professionally. * Solid coordination and interpersonal skills.

📌 Customer Relationship Management Executive (Dona Paula)
🏢 ALYF
📍 Dona Paula