Company Description
DriveFITT combines sports, fitness, and recovery with cutting-edge science to create a unique and innovative sports club experience.
We’re looking for a passionate and people-first Guest Relations Executive to join the growing team at DriveFITT.
If you thrive in a high-energy environment and love creating exceptional member experiences, this could be the perfect opportunity for you.
What makes this role exciting?
• A vibrant community and energetic work culture
• A high-growth career environment with learning opportunities
• Competitive compensation package including salary + performance incentives
• The chance to be part of something new and rapid-growing
• Complimentary membership benefits
• Opportunity to work with a premium lifestyle brand
Role Description
We are hiring for a full-time Front Desk Executive to join our team at our Gurgaon location.
You will engage with clients and ensure an exceptional experience from the moment they enter the facility. Key responsibilities include welcoming and assisting members, managing bookings and inquiries, maintaining cleanliness and order in the reception area, and coordinating with internal teams to ensure smooth operations. You will also assist in building a welcoming and vibrant environment for all visitors.
Qualifications
Customer service and interpersonal skills to provide a welcoming and professional experience for all clients
Organizational and time management skills to handle daily bookings, inquiries, and coordination tasks efficiently
Basic computer and administrative skills to manage scheduling systems and communication tools
Problem-solving skills to address client needs and resolve any issues effectively
Strong passion for fitness, sports, and customer engagement is valued