Service Desk Analyst

Experience: 8 years to 15 years
Location : Bangalore
Interview Mode: Virtual Drive
Interview Date: 14-Aug-26
Interview Time: 10 AM to 5 PM

Must-Have
Key Responsibilities

Have 6 plus years of experience in designing, implementation and management of large scale enterprise network with exposure to routing, switching, WAN optimizers, wireless LAN and load balancers.
Experience in implementation of Enterprise Data Center network with exposure to Cisco Nexus Switches, Riverbed WAN Optimization devices, F5 load balancers, wireless LAN equipment.
Valuable expertise in troubleshooting of large scale enterprise network including various types of switches, routers, WAN optimizers, load balancers & routing protocols such as BGP.
Experience troubleshooting of large scale wireless network
Good experience in Checkpoint/Palo Alto/Fortinet Firewalls
Provide senior level, advanced hands-on support for Checkpoint enterprise firewalls, Palo Alto, Fortigate (a must), log reporting,



firewall audits and vulnerability management
configuring and supporting FortiNet systems, including FortiManager and FortiAnalyzer
Expert in all aspects of the firewall device installations, maintenance and usage of a large-scale local and wide area network
Experience with network design, including network segmentation
Experience analyzing network traffic; Splunk, Wireshark, etc.
Switching Concepts VLANS, STP, RSTP, VTP, HSRP, VSS, Trunk Encapsulation, MAC Filtering, Ether-channel, port-security.
Routing Concepts Static Routing RIP, EIGRP, BGP, Class full and Classless Routing.
Expert level knowledge in Networking fundamentals and concept of Switching, Routing, IP Addressing, LAN and WAN protocols, Routing Protocols, VLAN, VPNs, Network Security.
Working knowledge on multicast routing.
Security Concepts NAT/PAT, ACL /Firewall Policies, VPN.

15 years of Continuous Education.

📌 Network Security SME (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru