Role: Customer Service Associate (Voice Process)
Position: Process Executive
Location: Hyderabad (Work from Office)
CTC: 3 LPA
Eligibility: Any Graduate (Freshers Only)
Requirements:
Excellent communication skills in English & Hindi
Customer-focused mindset and robust interpersonal skills
Willingness to work in 24/7 rotational shifts
Immediate joiners preferred
Mandatory Skill: Proficiency in Hindi
Selection Process:
1️⃣ HR Screening Round
2️⃣ AMCAT Module 2
- English Comprehension (EC): 34+
- Language Ability (LA): 31+
3️⃣ Versant Voice Assessment
- 55 & Above
4️⃣ Voice & Accent Assessment
- 6 & Above
5️⃣ Operations Interview
- Scheduled only after clearing AMCAT, Versant & VA
📌 Customer Service Associate (Secunderabad)
🏢 Cognizant Technology Solutions India
📍 Secunderabad
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