Position: Travel Consultant
Department: Sales
Job Type: Full-Time
Shift: Day Shift
Working Days: Monday to Saturday
Key Responsibilities:
Handle customer inquiries through calls, WhatsApp, emails, and walk-ins.
Understand customers’ travel requirements, preferences, and budgets.
Recommend suitable domestic and international tour packages.
Prepare quotations and itineraries as per customer requirements.
Follow up with leads regularly and convert inquiries into bookings.
Coordinate with internal teams for bookings, payments, documentation, and confirmations.
Maintain accurate customer and inquiry details in the company system/CRM.
Build strong relationships with customers and provide excellent service.
Achieve individual and team sales targets.
Stay updated with new destinations, tour packages, offers, and travel trends.
Eligibility:
Graduate in any discipline.
Minimum 1 year of experience in travel sales, tourism, or a related field preferred.
Freshers with robust communication and sales skills may also be considered.
Good communication and interpersonal skills.
Basic computer knowledge and ability to work with CRM/software.
Strong convincing, negotiation, and follow-up skills.
Customer-oriented approach with a passion for travel.
What We Offer:
Day-shift working environment.
Opportunity to build a career in the travel industry.
Training and product knowledge sessions.
Performance-based incentives.
Growth opportunities within the organization.