Job Title: Engineering Manager - Customer Experience & Martech (Search, Discovery, Growth)
Location: Bengaluru
About Styli Marketplace:
Styli is a fast-growing fashion eCommerce platform, built for the mobile-first customer. We're transforming how young, trend-savvy customers shop online-through quick delivery, value-driven pricing, and seamless digital experiences. As we scale across markets, our Customer Experience engineering team plays a vital role in shaping high-impact, user-first journeys across discovery, purchase, and post-order touchpoints.
Role Overview
We are hiring an experienced Engineering Manager to lead the Customer Experience charter, with a focus on crafting intuitive, performant, and personalized experiences for our mobile and web users. You will manage a cross-functional team responsible for search, navigation, home personalization, product detail experience, and frictionless checkout-ensuring a world-class journey for millions of users.
Responsibilities:
Product & Platform Execution
Lead execution of key CX verticals: home, search, product listing, PDP,
checkout, account, and post-order flows.
Drive architecture and technical direction across web and mobile platforms (Android, iOS)
Ensure features are performant in low-bandwidth, mobile-heavy markets, and localize gracefully for Arabic and English.
People Leadership
Grow and manage a high-performing team of engineers (frontend, backend, mobile), fostering a culture of ownership and continuous learning.
Conduct regular 1:1s, performance reviews, and career development plans.
Collaborate closely with Product, UX, QA, and Analytics partners.
Metrics-Driven Delivery
Set and track OKRs tied to CX metrics: search conversion, PDP bounce rate, funnel drop-offs, repeat purchase rates, and Core Web Vitals.
Champion A/B testing, experimentation, and instrumentation to inform decisions with real user data.
Customer Obsession
Stay close to user pain points via heatmaps, user sessions, CS feedback, and
📌 Engineering Manager (India)
🏢 STYLI
📍 India