Role: IT Administrator/Application Support- ePAM Platform
Type: Contract
Duration: 12 Months
Experience: 5+years
Location: Remote
Time Zone- 12:00 p.m.–9:00 p.m. IST

Job Description

Role Summary:
Responsible for operational stability, support, and enhancement of the State Street ePAM platform
Partners with Finance, Investment Accounting, and vendors to ensure system reliability and data integrity

Application Support & Operations:
Provide L2/L3 support for incidents and user issues
Monitor system performance and batch processes
Perform root cause analysis and issue resolution

Investment Accounting Support:
Support ePAM as core investment accounting platform
Validate holdings, transactions, and valuations
Assist with month-end and quarter-end close

Integration & Data Management:




Support inbound/outbound data interfaces
Resolve reconciliation and data quality issues
Coordinate with ERP/EPM and data teams

Vendor &Stakeholder; Management:

Act as liaison with State Street and vendors
Manage escalations and support tickets
Coordinate releases and enhancements

Change &Controls;:
Support upgrades and testing cycles
Maintain documentation and SOPs
Ensure audit and compliance readiness

Qualifications:
5+ years application support experience
Investment accounting systems experience preferred
Robust data analysis and troubleshooting skills

📌 IT Administrator (India)
🏢 Gravity Infosolutions
📍 India