Location: Bhopal, Madhya Pradesh (Work from office, full time)
Function: Inside Sales / Tele-Sales Leadership
About the Role
Katyayani Organics is one of India's fastest growing agri-input companies, serving farmers and retailers across the country with crop protection, crop nutrition and seeds. Our sales engine runs on a high-energy tele-sales floor in Bhopal, and we are looking for a Floor Manager to own it.
This is an office-based leadership role. You will run the daily operations of a team of tele-sales executives and agri advisors: driving call volumes and conversions, coaching people on the floor, managing shift discipline, and turning targets into daily execution.
What You Will Do
Own the daily revenue, call volume and conversion targets of the tele-sales floor
Lead, coach and motivate a team of 20+ tele-sales executives; run daily huddles, live call audits and one-on-one feedback
Track performance on CRM and dialer dashboards; publish daily MIS to management
Manage staffing, attendance, shrinkage and attrition on the floor
Design and run incentive plans,
contests and training refreshers with HR and L&D;
Work with product and agronomy teams so the floor sells the right solution for the right crop and season
Escalate and resolve customer issues that reach the floor
What We Are Looking For
4+ years in tele-sales or inside sales, with at least 2 years managing a sales floor or team of 15 or more
Experience in agri inputs (agrochemicals, seeds, fertilizers) or selling to farmers/rural customers strongly preferred; B.Sc/M.Sc Agriculture or MBA Agribusiness is a plus
Hands-on with CRM, dialers and Excel/Sheets based reporting
Fluent Hindi is a must; comfortable talking numbers every single day
Based in Bhopal or willing to relocate (this is not a field or remote role)
Why Join Us
Own a revenue-critical function with direct visibility to the founders
Rapid-growing company in a sector that touches millions of farmers
Competitive salary plus performance incentives