Copywriter JD

Location: Mumbai (In-office)

Experience: 3-5 years

About the job

About Truemeds:
Truemeds is one of India's fastest-growing online pharmacies, built on a easy idea: quality medicine should be affordable for every Indian household. Through our branded substitute model, we help patients save on chronic, OTC, and acute care medicines. Millions of users across metros, tier-2, and tier-3 towns rely on us for their monthly refills and everyday healthcare needs.
Founded with a mission of financial and healthcare inclusion, Truemeds is a high-growth, category-defining company backed by leading investors. We are building the future of consumer healthcare in India - trusted, transparent, and customer-first.

Role Overview:
We're looking for a Copywriter to own how millions of users experience Truemeds across CRM, Performance, and Brand touchpoints. This role sits at the intersection of:
CRM user experience (clarity, empathy, savings)
Brand (tone, trust, and consistency)
Performance (CTR, engagement, revenue)
You will write communication that drives engagement,



converts intent, and strengthens the brand across every channel we operate in.

Key Responsibilities:
Everyday User Communication
Write copy across CRM channels - Push, SMS, WhatsApp, RCS, Email and lifecycle journeys
Craft messaging for key moments: onboarding, refill, cart, retention, and re-engagement
Contribute to ATL, BTL, digital, and brand campaigns alongside CRM output
Brand Tone in Practice
Ensure your copy reflects Truemeds' brand tone - warm, trust-building, and unmistakably Indian
Follow cohort-specific templates, compliance rules, and playbooks and help refine them with what you learn on the ground
Performance & Experimentation
Continuously improve CTR, engagement, and conversion on the copy you ship
Run structured A/B tests, read data, and translate learnings into sharper next drafts
Use AI tools to scale creation, improve efficiency, and expand your creative range
Cross-Functional Coll

📌 Copywriter (Mumbai)
🏢 Truemeds
📍 Mumbai