ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
SENIOR PROJECT MANAGER
This position will be a part of a large client delivery team and is an integral part of the firm’s strategy to build scalability and improve efficiency of PMO processes.
Project Coordinator will closely work the senior leadership team and lead the execution of processes across various functions viz. Finance, SLA compliance, Training, Billing etc.
What You'll Do:
Strategic activities:
Manage PMO team to enable smooth delivery of the client engagements
Define operational models for PMO with standard operating procedures, governance criteria, roles and responsibilities
Provide thought leadership and innovation, advising the team on implementation
Participate in business and strategy development.
PMO activities:
Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.)
Manage Software Development Lifecycle (SDLC) and coordinate with the team to manage project plan, RAID log, RTM, etc.
Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs
Facilitate regular updating of project performance