Role & responsibilities
The Circle Business Head is responsible for the overall Business operations of the Circle according to Brands operational standards and run profitable business as an SBU. Majority of time is invested leading/guiding and coaching the team to meet Guest expectations, achieving both bottom and topline objectives, in line with the principles of Brands Vision and Mission.
As a Business Head, you are accountable for overall annual business plan execution and achievement of the same by aligning the available resources in the best possible manner and takes regional/corporate support as and when required to achieve the job context.
Leads Operational Excellence and the Guest Experience:
- Role models expected behavior and coach teams on hospitality standards
- Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations
- Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner
- Empowers the team to satisfy Guest needs and resolve concerns 5.



Removes barriers to delivering Hospitality behaviours during shift.
- Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions of the circle and provides inputs for national marketing on circle digital/print and other medium of marketing elements
- Executes new product rollouts
- Responsible for system growth as well recent store sales
- Responsible and drive Bottom Line:
- Have a complete eye on each cost line and monitor each line restaurant wise, to maintain the annual business plan lines
- Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis, guide them to maintain the lines
- Ensure that all restaurants in the circle maintain these lines and facilitate them to earn bottom line incentive
- Builds Team Talent:
- Treats all team members fairly and with respect.
- Supports the training of new team members
- Recognizes team members for team contributions
- Hold

📌 Circle Business Head (Chennai)
🏢 Jubilant FoodWorks (JFL)
📍 Chennai