- PURPOSE (why This Job Exists)
- Senior Cloud Systems Administrators will be responsible for monitoring, deploying, maintaining, administering, and upgrading cloud hosted Clinisys applications and the Windows and Linux operating systems they run on
- They will be part of a global team and have a passion for troubleshooting and resolving issues and be capable of making balanced decisions regarding the operation and availability of mission critical systems for our clients as we work to support clients on a 24x7 basis
- They will lead efforts to improve process, security and simplify operations and assist the team manager with support and supervision of the team
- Essential Functions
- Provide administration of cloud hosted Clinisys solutions including but not limited to:
- User administration and security
- Routine maintenance
- Scheduled backups and restorations; reviews back up logs
- Monitoring of production, and non-production client environments
- Liaising with an external Managed Services Provider on support cases to ensure timely resolution of client issues
- Supervise routine patching exercises coordinating SRE team resources and communications to the client, support and leadership teams
- Attend Infrastructure Architecture project meetings to provide input on SRE team requirements and expectations for current hosted solutions
- Serve as Tier 2 support to client support on issues raised by Clinisys clients using hosted environments
- Support internal IT and development teams use of cloud services
- Drive development and adoption of automation to monitor and orchestrate client environments
- Drive the development and implementation of automated remediation for common issues
- Develop and maintain SRE team training materials
- Provide training to other SRE team members and provide supervision of the team during management absence
- All other duties and responsibilities as assigned
- Skills Needed To Be Successful
- 4 years of experience with Microsoft Azure cloud s
📌 Cloud SecOps_SSE (Bengaluru)
🏢 Sunquest Information Systems
📍 Bengaluru
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