- Video Reviewing process
- Positive communication skills (written and verbal).
- Confidence, good team player, and a quick learner.
- High on Observation and Analytical Skills.
- Ability to concentrate, review videos without distraction to resolution.
- Maintain regular and reliable attendance, flexible with the working schedule.
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
- Conduct quality monitoringAssociate/Analyst - Review Operations