Role & responsibilities
- Create new metrics to measure customer insights, as needed •
- Form a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sources•
- Propose and evaluate product changes in other domains based on a holistic understanding of the end-to-end customer experience•
- Push for solutions that test boundaries of industry trends and anticipate customer needs •
- Set priorities for multiple projects •
- Ensure front-end product design is successful •
- Ability to write scripts for demos and demonstrate onstage product features •
- Identify patterns in complex datasets and develops practical modes How you'll make an impact •
- Develop a global product domain strategy (project level) •
- Plan product launches considering the overall product/tech roadmaps, retail industry and calendar anticipated customer reactions, etc.
- Driving product lifecycle from requirement definitions, research, ux/ui designs, establishing KPIs, technical specs, development,
to launch activities and post-launch metrics analysis and iterations.
- Create prospect assessments and global ROI calculations for proposed strategies in their domain •
- Identify corner cases astutely •
- Steer technical designs toward architectural patterns and high reliability •
- Understand and manage risks and dependencies •
- Deliver high-quality products with upfront risk assessments and mitigation strategies •
- Lead data analysis for their domain •
- Evaluate global impact by creating a hypothesis, executing tests, and analyzing results Who you'll be working with •
- Collaborate with product development and engineering team leads and engineering to consistently manage multiple products to planned milestones with high quality•
- Actively track key milestones across multiple programs and maintain accountability for cross-functional teams •
- Collaborate across boundaries to build strategic relationships and achieve common goals •
- Work collab