Business Operations & Strategy Manager
Location: Gurugram, India
Work Mode: On-site
Experience: 2–5 years
Function: Business Operations & Strategy Manager
About the Role
We are looking for a high-ownership Business Operations & Strategy Manager to work closely with the leadership team and drive critical business priorities across the organisation.
This is a hands-on role for someone who enjoys solving ambiguous problems, improving processes, coordinating across teams and ensuring that important initiatives move from problem identification to execution and closure.
What You Will Own
Drive critical operational priorities identified by leadership.
Review workflows, identify bottlenecks and improve operational efficiency.
Own escalations and resolution journeys, ensuring timely closure.
Work closely with Operations, Product and Engineering teams.
Identify recurring operational problems and convert them into process or product improvements.
Build and improve SOPs, trackers, dashboards and operating mechanisms.
Leverage AI and automation to reduce manual effort and improve efficiency.




Support operational initiatives related to international expansion.
Drive accountability, follow-through and closure across key initiatives.
Act as a trusted problem-solving partner to the leadership team.
What We're Looking For
2–5 years of experience in Business Operations, Strategy & Operations, Founder’s Office, Product Operations, Program Management or a similar role.
Strong analytical and problem-solving ability.
Demonstrated ownership of projects or processes from start to finish.
Ability to work independently in an ambiguous, rapid-paced environment.
Strong cross-functional stakeholder management skills.
Experience working with technology, SaaS, AI or high-growth businesses is preferred.
Exposure to AI tools, automation, analytics or process optimization will be an advantage.
Excellent communication and execution skills.
Who Will Do Well Here?
Someone who doesn't wait for a detailed p

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