ROLE
The Document Controller/ Project Support is responsible for the coordination of records and information from creation/receipt through processing, distribution, organization, storage and retrieval, and ultimate disposition.
Ensure documentation is systematically managed and aligned with SBM Document Management Systems and processes. As Document Controller/ Project Support, provide guidance and support to Project Management teams, internal staff, Vendors and Clients when needed. Also responsible for document coordination efforts and effective technical writing in the creation of documented procedures.
RESPONSIBILITIES
Project setup
- Take ownership to define and develop scope by understanding and evaluating the project requirements.
- Communicate and promote the understanding of the scope, document control strategy, constraints and ways of working to Stakeholders.
- Ensure the Project Team is aware of document requirements and specifications to meet project needs, SBM standards, and Industry Regulations
Assigned activities in project support
- Understand and complete assigned tasks with accuracy within agreed time frame
- Identify areas requiring more detailed instructions and clarify understanding/expectation as necessary
- Coordinate, plan and monitor (technical) support of documents for internal and external distribution
- Escalate unresolved issues to the appropriate Stakeholder to minimize delays in deliverables
Effective interface management
- Understand how assigned tasks will affect all Stakeholders; provide timely and accurate input to Stakeholders in support of requirements in meeting deadlines
- Proactively highlight concerns as they arise, and prioritize assigned activities to meet key milestones
- Network with Stakeholders to serve as a source of support in executing project deliverables; ensure proactive two-way communication
- Produce consistent/organized documents in a well-structured format to clearly convey required information
- Coordinate wi