Key Responsibilities :
- Communication & Coordination : Act as the primary liaison, managing communication and coordination with overseas agents, shippers, CHAs, transporters, clearance teams, CFS teams, shipping lines, and KAMs to ensure seamless operations.
- Shipment Planning & Execution : Oversee the planning and execution of ocean freight shipments in line with SOPs to ensure effective service delivery.
- Carrier/Co-loader Bookings : Handle the booking process with carriers and co-loaders, ensuring timely shipment scheduling and space availability.
- Logistics Management : Coordinate the end-to-end logistics process, including the arrangement of pickups, customs clearance, and stuffing of containers.
- Document Verification : Conduct thorough checks of HBL and MBL documents after the document control team has completed their verification, ensuring accuracy.
- Onboard Shipment Updates : Provide regular updates to shippers and overseas agents regarding the status of shipments once onboard.
- Invoice Verification :



Review and verify carrier and vendor invoices to ensure accuracy and compliance with agreed terms.
- Financial Accuracy : Ensure that income and expense provisions are accurately updated in the L-shipping system as soon as shipments are stuffed into containers.
- Pre-alert Notifications : Send pre-alerts to overseas agents promptly to ensure all stakeholders are informed and prepared for the cargo's arrival.
- Daily Shipment Reports : Maintain and update the Daily Status Report (DSR) and ensure it is submitted to the reporting manager on a daily basis.
- KPI Adherence : Ensure strict adherence to Key Performance Indicators (KPIs) to maintain high standards of operational performance and customer satisfaction.

Qualifications & Experience :
- Minimum of 4-6 years of experience in ocean freight operations within the freight forwarding industry.
- Strong understanding of international shipping regulations, customs clearance, and documentation.
- Excellent

📌 Assistant Manager/ Executive – Operations (Mumbai)
🏢 Resource Management Group Plus Private
📍 Mumbai