Job description
We are hiring for one of the leading NBFC.
Job Title: Customer Service Executive
Department: Customer Service - Contact Centre
Location: Jaipur
Experience Level: 6 months to 4 years
Skills and Qualifications:
- Good communication and interpersonal skills
- Customer-focused attitude
- Ability to handle and resolve customer queries efficiently
- Understanding of loan servicing processes is a plus
- Valuable problem-solving skills
- Detail-oriented with excellent organizational abilities
- Basic Knowledge of MS excel, MS outlook
Responsibilities:
- Respond to customer inquiries via phone or email
- Provide accurate information regarding loan services
- Address and resolve customer concerns or complaints
- Collaborate with team members to ensure a seamless customer
experience
- Maintain thorough knowledge of loan servicing policies and procedures
Preferred Skills:
- Previous experience in customer service
- Familiarity with loan servicing operations
- Ability to handle challenging customer interactions with tact and
professionalism

📌 Customer Service Executive (Jaipur)
🏢 Vrinda Consultants
📍 Jaipur