- Be the primary spokesperson for the solutions/ applications being developed and liaison with the customer, providing capability demonstration.
- Lead the proposals of assigned clients - presentations, scoping, estimating efforts etc
- Create statements of work (SOWs) with milestone plans, key deliverables, assumptions, commercials, dependencies, and other contractual artefacts.
- Collaborate and develop e-commerce strategies that encompasses the goals of a client.
- Provide technical and architectural guidance for frontend web applications.
- Take complete ownership and ensure delivery of assigned projects on schedule with quality.
- Establish robust relationships with clients.
- Manage change requests and scope creep.
- Monitor project baseline to ensure activities progress as planned.
- Manage profit and loss (PL) for projects, ensuring margins and client service-level agreements (SLAs) are consistently met.
- Create and implement strategies to mitigate shortfalls in timeline and budget.
- Participate in key Sprint activities like Sprint Planning, Retrospectives,
and other key ceremonies.
- Oversee daily activities of the delivery team and provide direction and guidance as needed.
- Guide the team in requirement closures, design, development, and verification/validation tasks.
- Identify productivity and quality process improvements and incorporate them as needed.
- Make critical business decisions to meet client expectations.
- Provide guidance to the team in domain aspects.
- Ensure that the team maintains a high level of competence and operational excellence.
- Publish status reports with metrics to internal and external stakeholders.
- Work with subject-matter experts (SMEs) like Architects, Development leads, etc to define best practices and benchmarks.
- Proactively identify risks and issues on programs/projects and develop mitigation plans.
- Identify new service opportunities with clients and support the sales team to close the deals effectively.
- Ident