- Education : MBA
- Team Handling- 3-4 years
- B2C sales & Retail sales
Employee enhancement
- Communicates expectations and objectives providing ongoing feedback, and addressing shortcomings.
- Balances the workload, commitments and priorities of individuals vs the company when setting expectations and assigning work.
- Monitors and ensures the productive and appropriate use of resources, tools.
- Uses individual as well as group goal setting to maximize performance.
- Challenges rules or practices that present inappropriate barriers to independent action and decision-making.
- Brings excellent performance to the attention of the larger organization.
- Seeks resources that will enhance the team's productivity.
- Develops and supports employees' career plans and learning opportunities.
- Applies company policies and procedures in managing direct reports performance.
- Coaches in different areas, identifying training and development needs to support professional growth. Customer satisfaction
- Responds to customer/internal partner needs in a timely, professional, helpful,
manner, regardless of the attitude.
- Shows customer/internal partner that their perspectives are valued.
- Adapts to the different working styles, personalities and cultural backgrounds of the people they work with Empowerment
- Delegates authority to match responsibility, holding staff accountable for agreed upon commitments.
- Supports staff in taking independent action, providing coaching along the way.
- Delegates responsibility rather than taking charge or micro-managing when staff have the capability. For your given perimeter Territory Management
- Makes forecasts and revenue projections for territory.
- Develops and maintains long-term territory plans. Negotiating
- Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.
- Creates an open and constructive environment for negotiation, assuring all parties that a fair solu