About the Company

Job Level: JL3A – Process Specialist-Order Management
Package-5.5lpa.
Experience-3yrs +
Virtual first Round and Face to Face interview for Final
NIGHT US SHIFTS
SAP IS COMPULSORY

Responsibilities/ Skills:
Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and efforts
Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.
ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
Tool Knowledge: Working knowledge of SNOW will be added advantage
Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.
Technical Skills: Proficient in MS Office, especially Excel.
Flexibility: Willingness to work in any shift and from an office setting.
Communication:



Booking Orders and conveying complex information to stakeholders through clear written and verbal communication
Training
Identify training needs by evaluating strengths and weaknesses
Translate requirements into trainings that will groom employees for the next step of their career path
Ability to design and develop training manuals, and course materials
Ability to provide process training to a team
Manage structured learning sessions and monitor their quality results
Key Requirements:
Ready to work from office all days
Flexible working in any shift
Excellent communication skills, both written and verbal.
Strong analytical and problem-solving skills.
Attention to detail and accuracy.
Ability to work independently and collaboratively.
Desired Requirements:
Experience in the shipping industry.

📌 Order Management (India)
🏢 Innova ESI
📍 India