Associate Director – Catalogue & Content Operations | AI & Automation
Build the next generation of Catalogue Operations at Amber
At Amber, we’re transforming how students around the world find and book their accommodation.
With 4,000+ properties across 10+ countries, our catalogue is at the heart of the customer experience. Accurate pricing, availability, content and inventory directly impact conversion, customer trust and revenue.
We’re looking for an Associate Director – Catalogue & Content Operations to own and scale this function globally.
This is not a traditional catalogue management role. You’ll build a high-scale, AI-first catalogue operation, combining people, processes, data and technology to create a best-in-class operating model.
If you've scaled catalogue, content, inventory or operations at an e-commerce, D2C, marketplace or consumer-tech company, this could be an exciting chance to build something at scale.
What You'll Own
Catalogue & Content
Own the quality and completeness of Amber's global property catalogue across:
Property and room information
Pricing and availability
Images, videos and virtual tours
Amenities, policies and descriptions
Content enrichment and quality standards
Your goal: make every property accurate, complete and conversion-ready.
AI & Automation
Build the future of catalogue operations through AI and automation.
You will identify and automate high-volume manual workflows using:
AI/LLMs for content generation and enrichment
Automated data validation and reconciliation
APIs and web scraping
Image/content classification
Duplicate and anomaly detection
Automated inventory and pricing monitoring
Intelligent workflows and exception management
You’ll partner with Product, Engineering and Data to take automation initiatives from idea to production.
Operations & Scale
Lead a 60+ member global Catalogue Operations team, including ~5 managers.
You will own:
Productivity and capacity planning
SLAs and quality
Operational governance
Sea
📌 Associate Director – Catalogue (India)
🏢 Amber
📍 India
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