ABOUT TIDE
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
Tide is available for UK, Indian, German and French SMEs
Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
Over $300 million raised in funding
Over 2,800 Tideans globally
Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026




We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
ABOUT THE ROLE:
We are looking for an experienced Quality Lead to support a high performing function across the UK/Europe Member Operations team. You will be responsible for the Quality Assurance team ensuring that they are aligned with Tide’s objectives and deliver exceptional support.
Your work will help build capability across Member Operations, supporting both operational excellence and an outstanding member experience.
This is a key leadership role in a fast-evolving setting. As we continue to grow and scale, you’ll play a critical part in shaping how we manage quality and uplift member experience by providing inputs to the operations, product and risk teams. You’ll need to bring stron

📌 Quality Assurance Lead (Hyderabad)
🏢 Careers at Tide
📍 Hyderabad