12 Aug
|
GrowthSchool
|
Bengaluru
12 Aug
GrowthSchool
Bengaluru
About The Role
Outskill helps organisations and individuals adopt AI and build future-ready skills. We're looking for a Community Engagement & Outcomes Manager / Senior Manager to own how we build community, surface success, and turn customer and learner results into proof the whole market can see. You'll engage and grow a community that spans enterprise customers, existing users, and learners from every line of business; quantify the outcomes they achieve; and develop a roster of advocates and references that strengthen Outskill's brand and credibility. This is a storytelling, community-building, and cross-functional role for someone who can move fluently from individual learners to CXOs.
Key Responsibilities
Community Building & Engagement
Build, grow, and nurture an engaged community across Outskill's user base — enterprise customers, existing users, and learners from every line of business.
Design and run engagement programs, rituals, and channels that keep members active, connected, and returning.
Be the trusted point of contact for the community,
gathering feedback and surfacing needs.
Success Outcomes & Storytelling
Surface and quantify success outcomes — ROI, adoption, career progression, and business impact — from across the customer and learner base.
Turn those outcomes into compelling case studies, testimonials, and impact narratives across formats.
Maintain a living library of proof that Sales, Marketing, and Leadership can draw on.
Advocacy & Champion Development
Identify and develop champions and advocates across customers and learners, and grow them into public references.
Stand up and run a structured customer advocacy and reference program.
Build a reliable supply of referenceable accounts and speakers for Sales and Marketing.
Events & Thought Leadership
Plan and host webinars, roundtables, conferences, panels, and community initiatives that bring members together.
Create platforms and moments for customers and learners to share their stor
📌 Community Manager (Bengaluru)
🏢 GrowthSchool
📍 Bengaluru