Responsible for managing key accounts, ensuring client satisfaction and retention.
Develop strategies to increase sales and promote new products to existing clients.
Coordinate with various internal teams to deliver excellent customer service.
Analyze sales data and set challenging sales targets for the team.
Keep abreast of market trends and competitor activities.
Prepare reports on account status and present them to senior management.
Assist in resolving customer issues and escalations in a timely manner.

Responsibilities

Manage key accounts to achieve sales targets and enhance customer satisfaction.
Develop and execute strategies to drive sales growth and product adoption.
Collaborate with cross-functional teams to meet customer needs effectively.
Monitor market trends and competitor activities to identify opportunities for growth.




Prepare regular reports on account performance and present findings to the management.
Address customer concerns and escalations promptly to ensure a positive customer experience.

Requirements

Bachelor's degree in Business Administration or relevant field.
Proven experience in key account management or sales.
Robust interpersonal and communication skills.
Ability to analyze sales data and trends.
Familiarity with CRM software and MS Office.
Excellent time management and organizational abilities.
Problem-solving aptitude with attention to detail.
Customer-oriented approach with a focus on relationship building.

📌 ASSISTANT MANAGER (India)
🏢 Saint-Gobain Group in India
📍 India