Job DescriptionPosition: Inside Sales Executive
NDepartment: Mobility & Wellness
NLocation: Pune (On-site)
NWorking Days: 6 days a week (Rotational week-offs)
NShift Timing: Rotational (Day Shifts)
NAbout Frido
nFridois a new India D2C brand revolutionizing the way people experience mobility
Nand comfort from electricwheelchairs and scooters to ergonomic seating solutions
Nand wellness-driven lifestyle products. At Frido Mobility, we are building accessible,
Ndesign-first products that enable independence and wellbeing.
NRole Overview
nAs an Inside Sales Executive at Frido Mobility, you will play a key role in driving sales
Nconversions for our mobility products. You will handle inbound and outbound leads,
Nunderstand customer needs, provide tailored product recommendations, and ensure a
Nsmooth buying experience from inquiry to order closure.
NThis role demands excellent communication, empathy, and strong product
Nunderstanding, as you'll be assisting B2C customers (individual buyers)
NKey Responsibilities




n* Handle daily inbound and outbound calls, WhatsApp, and email inquiries from leads generated via ads, website, and marketplaces.
N* Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly.
N* Share product videos, brochures, and quotations with customers to aid decision-making.
N* Maintain and update lead details, follow-ups, and sales status in CRM tools (LeadSquared / Gorgias / Google Sheets).
N* Follow a structured sales call process discovery, pitch, demo, objection handling, and closure.
N* Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction.
N* Achieve daily/weekly/monthly revenue and conversion targets.
N* Maintain professionalism and empathy in every customer interaction.
NSkills & Competencies
n* Robust communication skills (English & Hindi mandatory;
regional languages are a plus

📌 Inside Sales Executive (India)
🏢 Frido
📍 India