Job DescriptionJob Dispription for the recent joiners
NRole – CRM- Executive/ Sr. executive
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- Post the sale - Cross-check all customer documents, including Signed booking form and associated costs, Booking amount receipt, KYC documents. N
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- Co-ordination with GREs to get customer's photo/testimonials and google reviews. N
- Ensure that all customer emails are acknowledged within 24 hours N
- Preparing AOS checklist N
- Sale agreement execution process – Co-ordinating with the customer for agreement signatures. N
- Preparation of bank documents and handing over to the banker for further disbursement. N
- Updating the daily payments in SF N
- Updating the status of AOS in SF N
- Maintaining the customer data in SF N
- Answering the customer calls. N
- Following up on FORM 16B N