Processing orders and dealing with general enquiries including those relating to
orders not received and returns not credited. Dealing with queries from Next
stores relating to their deliveries of customer parcels and store stock checks.
Enquiries from international customers relating to orders not received and order
tracking and returns - multiple languages required including English and Arabic
Admin ranging from adjusting customer accounts through to sending mass customer
communications. Must be excellent with different dialects for Arabic language
and should have experience for speaking fluently in the language.
EXL is the indispensable partner for leading businesses in data-led industries
such as insurance, banking and financial services, healthcare, retail and
logistics. We bring a unique combination of data, advanced analytics, digital
technology and industry expertise to help our clients turn data into insights,
streamline operations, improve customer experience, and transform their
business. Our partnerships with clients are built on a foundation of




collaboration – and we’ve been chosen as a partner by nine of the top ten
leading US insurance companies, nine of the top 20 global banks, and six of the
top ten US health care payers. We function as one team to make your goals our
goals, whether that’s unlocking the value of generative AI or embedding
analytics into workflows that reduce risk or power your growth. Clients choose
EXL as their transformation partner for many reasons. Our geographic diversity
make talent all over the world instantly accessible. Digital accelerators enable
unmatched speed-to-value, letting you realize results quick. It’s our people that
truly set us apart, though, including the 1,500 data scientists we have
dedicated to our generative AI practice. And our more than twenty years of
experience in delivering business services, garnering stellar client references,
and maintaining a solid balance sheet are reassuring to our C-suite client

📌 4400294-Executives (Pune)
🏢 EXL
📍 Pune