The Regional HR is responsible for driving people strategies across assigned stores/region to enhance employee experience, improve retention, ensure operational excellence, and strengthen leadership capability. The role partners closely with business teams to build a high performing, engaged, and compliant workforce aligned with organizational goals.

1. Employee Experience & Engagement
Drive superior employee experience across stores through regular field visits and structured interventions.
Conduct and document RAP (Review & Action Planning) sessions, ensuring timely closure of action items.
Ensure effective new hire orientation programs aligned with organizational standards (Four Pillars).
Drive adoption of 30-60-90 day feedback mechanisms for recent employees.
Plan and execute regional engagement calendar, including Rewards & Recognition (R&R;) initiatives to build motivation and pride.

2. Talent Management & Retention
Develop and implement engagement and retention strategies for top talent and high performers.




Ensure succession planning and smooth transition for critical store roles (POC, RGM, etc.).
Focus on retention of key talent segments such as RGM, RDM, GEL, Beanie, and Barista.
Build and maintain external talent pipelines for key frontline and managerial roles.

3. Employee Relations & Grievance Management
Manage and resolve employee grievances effectively with a focus on fairness and timeliness.
Ensure POSH and disciplinary cases are addressed with no pendency.
Handle involuntary exits in compliance with legal and company policies.
Monitor ER health across stores and proactively mitigate risks in critical locations.

4. Workforce Planning & Store Readiness
Ensure all stores operate with optimum staffing ("Team in Place") as per PDPS plans.
Drive manpower planning and deployment across stores based on business needs.
Improve People Department Metrics (PDM) through effective execution and tracking.

5. Performance Management
Performance reviews and capabilit

📌 Regional Human Resources (Mumbai)
🏢 Hardcastle Restaurants
📍 Mumbai