Job DescriptionWe are looking for a proactive and detail-oriented Database Manager with strong expertise in Salesforce CRM to join our team at Empor Marcom.
NKey Requirements:
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- 3+ years of experience in CRM operations N
- Strong hands-on experience with Salesforce CRM N
- Valuable understanding of Salesforce Trailblazer N
- Experience managing B2Bdatabases and CRM processes N
- Strong stakeholder management and cross-functional coordination skills N
- Prior exposure to events, media, or marketing industry is preferred N
nKey Responsibilities:
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- Manage and optimize Salesforce CRM operations and workflows. N
- Handle B2B database management, segmentation, cleansing, and enrichment activities. N
- Collaborate with internal stakeholders including sales, marketing, operations,
and leadership teams to support business objectives. N
- Act as a point of contact for CRM-related coordination and stakeholder communication. N
- Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices. N
- Generate reports, dashboards, and actionable insights for business teams. N
- Ensure CRM data accuracy, consistency, and process compliance. N
- Support event and marketing campaigns through CRM execution and tracking. N
- Coordinate with cross-functional teams for lead management and campaign effectiveness. N
- Coordinate/collaborate with salesforce partners for CRM enhancement. N