Job DescriptionRole- Telecaller Representative
NLocation: Gurgaon
NDepartment: Sales
NEmployment Type: Full time
NAbout the Role
nWeare looking for a confident and result-oriented Telecaller Representative to handle leads, counsel prospective clients, schedule appointments, and ensure smooth client coordination throughout the process.
NKey Responsibilities
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- Handle and connect withleads received from the backend team. N
- Counsel prospective clients regarding company services and offerings. N
- Understand client requirements and resolve queries effectively. N
- Schedule and book appointments. N
- Coordinate with clientsto ensure timely arrival at the concerned clinic. N
- Conduct regular follow-ups before and after appointments. N
- Maintain accurate records of leads, appointments, and client interactions. N
- Build positive relationships with prospective clients. N
- Coordinate with internal teams for smooth client handling. N
- Achieve assigned targets related to appointments and client conversions. N
nRequirements
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- Graduate in any discipline. N
- 1–3 years of experiencein counselling, telecalling, sales, or business development preferred. N
- Excellent communicationand interpersonal skills. N
- Strong counselling, convincing, follow-up, and coordination skills. N
- Ability to handle client queries professionally. N
- Basic understanding of sales and client management. N
- Target-oriented and proactive approach. N