Description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance,



wealth management and private banking that best suit our customers’ needs.
Role Context
The role sits within HSBC Contact Centre under IWPB, supporting inbound/outbound sales activity focused on converting generated leads to successful product/account openings.
The job holder operates in a structured, control-heavy environment where customer understanding, explicit consent, accurate proposition mapping, and documentation completeness are essential to delivering compliant outcomes. Success in the role depends on robust communication, disciplined process execution, effective use of banking systems, and close coordination with partner teams to ensure smooth end-to-end lead management.
Principal Responsibilities
Cross-sell leads generated, ensuring every sales opportunity is pursued and closed within defined parameters and process requirements.
Confirm the customer’s intent to purchase and ensure they’ve fully understood the product.
Complete sales confirm

📌 Business Development Manager (Mumbai)
🏢 HSBC
📍 Mumbai