Job Description

Role Purpose

The GM / Director – Enterprise Performance & Talent Management will act as the operating and design partner to the VP leading Swiggy’s enterprise Performance and Talent Management charter.

The role will translate “Sports Team with Heart” into a simpler, always-on system that improves performance clarity, talent differentiation, succession, leadership movement and timely action on underperformance.

The core mandate is to build and institutionalise Swiggy’s enterprise PMTM architecture and operating engine—strengthening performance, talent density, succession, leadership acceleration and underperformance management through data, technology and AI.

Key Accountabilities

1. Transform Performance Management

Redesign the annual and mid-year performance model into a low-bureaucracy, year-round performance rhythm.

Retain a high-performance bar while enabling explicit and meaningful differentiation.

Create simple role scorecards, regular check-ins and concise performance evidence.





Separate ongoing performance conversations from the annual reward-decision window.

Establish practical standards for strong performance, exceptional impact and sustained underperformance.

Improve performance clarity and reduce year-end surprises.

2. Lead Enterprise Talent and Succession Processes

Own the architecture and end-to-end execution of AVP+ talent reviews, critical-role succession, talent risk, internal movement and Founders Club.

Prepare high-quality talent-review inputs, decision packs, scenarios and recommendations for the VP and senior leadership forums.

Translate every talent review into clear actions: accelerate, move, build, secure, redeploy or transition.

Track action closure and proactively surface slippages, talent risks and successor gaps.

Strengthen the connection between talent reviews, differentiated deployment and enterprise impact.

3. Build the PMTM Operating Engine

Create an integrated operating model across HRBPs, Rewards, L&D;,

📌 General Manager (Bengaluru)
🏢 Swiggy
📍 Bengaluru