Senior Support Engineer (India)

Senior Support Engineer (India)

12 Aug
|
Clari5 - A Perfios
|
India

12 Aug

Clari5 - A Perfios

India

About Clari5:
Clari5 is a technology company that specializes in providing real-time intelligence and analytics
solutions primarily for the banking and financial services sector. They use AI & ML to help
organizations detect and prevent fraud, enhance customer engagement, and improve
operational efficiency.

Key features and functionalities of Clari5's offerings include:
Fraud Detection and Prevention: Clari5's solutions use advanced algorithms to analyze
transactions and user behavior in real time, identifying suspicious activities that may indicate
fraudulent behavior.
Customer Engagement: The platform helps banks and financial institutions understand
customer behavior and preferences, enabling personalized product offerings and improving
overall customer experience.
Risk Management: Clari5 aids organizations in assessing and managing various risks,
including credit and operational risks, by providing insights based on historical data and trends.
Operational Efficiency: By automating repetitive tasks and streamlining processes, Clari5




helps organizations reduce costs and enhance productivity.
Real-time Analytics: Clari5 provides real-time insights and analytics, allowing banks and
financial institutions to make data-driven decisions promptly.
Overall, Clari5 aims to empower businesses in the financial sector by providing them with the
analytical tools and intelligence needed to thrive in a competitive and rapidly changing
Setting.

Role : Support Engineer – L2
Exp: 4- 7 yrs
Intermediate level, handles complex cases independently and mentors junior team Members.

Role & responsibilities:
Diagnose and resolve medium-complexity technical issues with minimal supervision.
Conduct in-depth troubleshooting, including server logs, database queries, and
application configurations.
Take ownership of incidents, ensuring proactive follow-up and resolution.
Actively prevent recurrence by contributing to preventive fixes.
Create detailed Knowledge Base (KB) articles, how-to

📌 Senior Support Engineer (India)
🏢 Clari5 - A Perfios
📍 India

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