Job DescriptionRole Summary
NVerticurl is looking to hire a Client Services Manager to join our Client Servicing team in India. This is a hybrid role, combining account management responsibilities with hands-on consulting support. The individual will act as a subject matter resource on B2B and B2C marketing engagements, supporting proposals, pre-sales activity, and delivery on existing client accounts.
NThis role suits a smart, hands-on professional who is comfortable moving between strategic client conversations and detailed proposal or delivery work, without requiring a large supporting team.
NKey Responsibilities
nClient Servicing and Account Management
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- Support day-to-day account management for a portfolio of client engagements across B2B and B2C sectors. N
- Act as a point of coordination between clients, internal delivery teams, and Verticurl leadership. N
- Track project status, timelines, and deliverables to ensure client satisfaction and quality standards are met. N
- Support in preparing monthly and quarterly business reviews,
sharing marketing insight and platform performance. N
- Build solid working relationships with client stakeholders, partners, and internal cross-functional teams (Ogilvy, VML, GroupM, and other WPP entities). N
nPre-Sales and Proposal Support
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- Support pitch presentations and proposal preparation, particularly on non-technical and commercial narrative sections. N
- Collect client briefs and requirements for new opportunities and translate these into structured proposal inputs. N
- Assist in structuring customer journeys, campaign strategies, and engagement plans as part of solutioning. N
- Coordinate with subjectmatter experts (Technology, Creative, Data) to consolidate proposal content into client-ready output. N
- Support contract and Statement of Work coordination as required. N
nConsulting and Advisory
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- Serve as a subject matter resource on B2B and B2C marketing best practices, i