Job DescriptionJob Title: Client Servicing Content Specialist
NLocation: Mumbai, India
NExperience: 5-6 years in Client Servicing and Business Development, preferably in event
Ncontent and digital films
NEmployment Type: Full-time
NAbout the Role
nWeare looking for a Client Servicing Content Specialist to manage client relationships and
Noversee the execution of high-quality video projects, with a strong focus on event content.
NThis role requires a balance of strategic thinking, project coordination, and creative
Ncollaboration to ensure seamless delivery of corporate documentaries, testimonial films,
Nanimated explainers, and other digital content.
NKey Responsibilities
nClient Relationship Management
N Build and maintain solid client relationships, understanding their needs and
Nobjectives
n Act as the primary point of contact throughout the project lifecycle
N Respond promptly to client inquiries, concerns, and feedback
NProject Coordination
n Collaborate with internal teams to develop proposals and quotes based on client
Nrequirements
n Create project timelines, budgets, and production schedules
N Ensure clear communication between clients and the production team
NRequirement Analysis
n Conduct detailed discussions with clients to understand project objectives
N Provide strategic recommendations based on industry insights and audience
Nunderstanding
nProject Execution
N Oversee video project execution, ensuring timely delivery and adherence to quality
Nstandards
n Provide regular updates to clients and address any project concerns
NClient Presentations
n Develop and deliver presentations to showcase creative concepts and proposed
Nsolutions
n Incorporate client feedback and refine proposals accordingly
NQuality Assurance
n Review final video content to ensure alignment with client expectations
N Continuously strive to improve project quality and overall client satisfaction
NUpselling and Cross-Sell