Job DescriptionAbout the Company
NWe are looking for energetic and customer-focused professionals to join our Walmart International Voice Process.
NAbout the Role
nThe ideal candidate should possess excellent communication skills, prior international BPO voice experience, and a customer-first approach to resolve customer queries efficiently.
NResponsibilities
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- Handle inbound customercalls for the Walmart process. N
- Resolve customer queries related to orders, deliveries, payments, returns, and general account support. N
- Provide accurate information while ensuring excellent customer service. N
- Maintain high levels ofcustomer satisfaction and adhere to quality standards. N
- Document customer interactions accurately in the CRM system. N
- Meet productivity, quality, and attendance targets. N

nQualifications
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- Any Graduate.n
- Minimum 6 months of International Voice BPO experience is mandatory. N
- Excellent English communication skills. N
- Comfortable working in rotational shifts. N
- Freshers with good English can also apply N

nRequired Skills
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- Strong problem-solving and customer handling skills. N

nPreferred Skills
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- Excellent verbal communication. N
- Customer service orientation. N
- Ability to work under pressure. N
- Basic computer knowledge. N
- Immediate joiners preferred. N

nIf interested thenplease share your cv : [email protected]

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