Job DescriptionFresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH
NHCL Tech Hiring for US/UKVoice Process 1st Aug 2026 Walk in directly.
NWalk in Timing- 11am-2pm
NInterview Location: - HCL Technologies: -
NHCL Tech - NSL Techzone Plot No 8, sector 144 Noida, Uttar Pradesh 201304
NDesignation: Customer Care Representative-Freshers
NAny Grad/UG can apply (NoRegular Students / No Law Graduate)
NB.Tech, MTech, BCA and MCA is not eligible.
NWork Location: Noida
NTwo Way Cabs Available
NJob Description - Customer Service Executive - Fresher
NCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
NWork Experience & Qualification criteria:
N
- n
- Excellent communication skills - both verbal and written - with a qualified telephone etiquette N
- Helpful, empathetic,



and enthusiastic about customer service N
- Freshers in US/UK Inbound calling preferably in Banking domain N

nJob Description
N
- n
- Answer all inbound queries as per call flow procedure. N
- Adherence to process toensure high quality and customer service. N
- Follow escalation procedures for issues uncontrollable at agent level First call resolution. N
- Break schedule adherence. N
- Involvement in motivational activities, implementing feedback given during monitoring sessions. N
- Updating various logs like escalation log, complaint tracker etc. N
- Ensuring data security - proprietary data of customers N

nPlease don't carrylaptop while coming for interview
NContact Person- Urmika Shah Mehta
[email protected]

📌 Mega Walk-In Drive For Fresher (Faridabad)
🏢 HCLTech
📍 Faridabad