Job DescriptionJOB DESCRIPTION
NJob Title: Apprentice
NDepartment: Commercial
NSub Department: Sales Support- EXIM
NReporting: Zonal Sales Support Supervisor / Manager
NRole Summary:
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- Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions. N
nCore Responsibilities:
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- Support to outside sales / Inside Sales for Rates filing. N
- Arrange to quote rate /on carriages to the customers on behalf of outside/ Inside sales. N
- File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. N
- Follow up with the customers for booking (Quotation follow-up) N
- Contact with Pricers onFreight and DDSM claims N
- Act as Complete Backup for Outside Sales / Inside Sales linked. N
- Respond to Sales Leads assigned. N
- Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS,
intermodal, CEVA...) N
- Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries. N
- Handle Digitalized Customers – SPOTON queries N
- Handle rate disputes ofcustomers and RFI Closure N
nKey Performance Indicators:
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- Need to respond to All sales leads assigned within 14 days N
- All target quotations to be followed up within maximum 48 hours of sending with Pricers. N
nQualifications andSkill Sets:
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- Minimum graduate. N
- Positive written and verbalcommunication skills. N
- MS office skills.n
- Go-getter and pro-active approach. N
- Good analysis skills. N