Job DescriptionAt PineQ Lab Technology, we are looking for empathetic and clear-spoken professionals to join our Non-Emergency Medical Transportation (NEMT) team. In this role, you aren't just answering phones, but you are ensuring patients get to their life-critical medical appointments on time.
NYour Impact:
NAs a Customer Support Executive, you will be the bridge between patients and their healthcare providers.
NYour day-to-day will involve:
N● Coordinating Care: Handling inbound and outbound calls to schedule and confirm medical rides. ● Problem Solving: Resolving real-time logistics issues for patients and transport partners.
N● Exact Documentation: Maintaining high-accuracy logs of all interactions in a fast-paced environment.
NWhat are we looking for?
N● Communication: Fluent and clear English (B2/C1 level).
N● Experience: At least 6+ months in an International BPO environment.
N● Education: Graduate or undergraduate candidates are welcome.




N● Mindset: You are empathetic, patient-focused, and can keep a cool head during high call volumes.
NThe Logistics:
N● Salary: As per industry standards
N● Work Week: 5.5 days.
N● Cabs: During odd hours
N● Shifts: Rotational. (24*7)
N● Location: Mansarovar, Jaipur
NBenefits:
N● Growth: A fast-paced, professional environment with structured career paths.
N● Purpose: The chance to make a tangible difference in global healthcare access.
N● Support: Comprehensive professional training to ensure your success.
NNOTE: Apply only if you are from Jaipur and can join our team within 2 days.
NInterested? If you are a patient-focused communicator ready to take the next step in your career, we want to hear from you
NApply at: [email protected]

📌 Customer Support Executive (Shahpura)
🏢 PineQ Lab Technology
📍 Shahpura