Job DescriptionJob Description – CRM Executive
N● Company: Alyf.In
N● Location: Goa Parra
N● CTC: 4 to 5 LPA
N● Notice - Immediate Joiners will be preferred
NPreferred Background:
N* Prior internship or exposure in CRM, customer service, real estate will be an added
Nadvantage.
nRole Overview:
NWe are looking for a proactive and customer-focused CRM Executive to support our Customer Relationship
NManagement team. The candidate will assist in handling client communication, coordination, and reporting, and operational support while ensuring a smooth customer experience.
NKey Responsibilities:
N* Coordinate with clients, owners, vendors, and internal operations teams.
N* Handle customer communication through calls, emails, and WhatsApp professionally.
N* Assist in managing client queries, follow-ups, and escalations.
N* Support in maintaining CRM records and updating booking/reservation platforms.
N* Prepare reports, MIS documentation,
and maintain accurate data records.
N* Conduct field visits and assist with coordination at SRO/government offices when required.
N* Support the team in documentation and registration-related processes.
N* Ensure smooth coordination across different time zones and client requirements.
N* Assist in maintaining customer satisfaction and understanding luxury customer expectations.
N* Support social media and online reputation management activities when required.
NRequirements:
N* Good verbal and writtencommunication skills in English.
N* Basic understanding of legal documentation and registration processes.
N* Working knowledge of Excel, Google Sheets, and MIS reporting.
N* Ability to multitask and handle responsibilities calmly and professionally.
N* Robust coordination andinterpersonal skills.