Job DescriptionSales Manager - Centre Lead (Interiors)
NDepartment: Sales
NLocation: Mumbai
NReporting To: Sales Head
NRole Summary
nThe Centre Manager is responsible for driving the sales performance of the Mumbai centre by coaching Design Consultants, owning the sales pipeline, and supporting the team in closing. The role requires solid leadership, customer handling, and negotiation skills to consistently achieve the centre's revenue targets.
NKey Responsibilities
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- Own and drive the centre's monthly revenue targets. N
- Mentor and support Design Consultants throughout the sales cycle. N
- Participate in customermeetings to improve conversion and close key opportunities. N
- Conduct regular sales reviews and monitor individual performance. N
- Build, maintain, and review the revenue pipeline. N
- Guide the team on design concepts and execution feasibility whenever required. N
- Resolve customer escalations and ensure an exceptional customer experience. N
- Track competitor activities and recommend improvements to sales strategies. N
- Coordinate with Design and Execution teams for smooth project handovers. N
nKey Performance Indicators (KPIs)
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- Revenue Achievement N
- Team Conversion Rate N
- Customer Meetings & Closures N
- Customer Satisfaction N
- Escalation Resolution N
nQualifications
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- Bachelor's degree in Interior Design or Architecture. N
- 4+ years of experience in interior sales or a related industry. N
- Minimum 1 year of experience as a Sales Manager, Closing Manager, or Team Lead with revenue responsibility. N
nSkills & Competencies
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- Strong negotiation and closing skills. N
- Excellent relationship-building and communication. N
- Good understanding of residential interiors and execution. N
- Team coaching and leadership ability. N
- Basic proficiency in Google Workspace. N
- Strong ownership, problem-solving, and customer-first mindset. N