Job DescriptionHello,
NHirning for Customer Support ( US healthcare )
NExperience: 1 + Years
NLocation: Kolkata / Noida
NNotice Period: Immediate Joiner
NMax Rate- up to 6 LPA
nShift- Night shift (Work from office )
NDesired candidate profile
N
- n
- Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams N
- Excellent verbal and written communication skills in English with solid comprehension abilities N
- Good working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities N
- Ability to analyze information accurately and maintain attention to detail N
- Willingness to work in a 24x7 environment N
- Open to working from the office N





nJob Description
N
- n
- Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR) N
- Capable of identifying,capturing, and documenting denial reasons accurately N
- Update claim status, notes, and actions in the respective systems and databases N
- Coordinate with internal teams to resolve claim-related issues and ensure timely closure N
- Meet productivity, quality, and compliance targets as defined by the process N
- Maintain confidentiality and always adhere to client and organizational policies. N

📌 Customer Service Representative (Secunderabad)
🏢 The Hird
📍 Secunderabad