Job DescriptionLush Textiles Private Limited is looking for a Sales Assistant in house( No field Job) to support our sales team in managing customer enquiries, quotations, order coordination, follow-ups and day-to-day sales activities.
NThe candidate will work closely with customers, the sales team, warehouse and management to ensure smooth handling of enquiries and orders.
Key Responsibilities N
- Handle incoming customer enquiries through phone, WhatsApp, email and other channels.
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- Understand customer requirements related to fabrics and apparel products.
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- Share fabric details, availability, prices, images and samples with customers.
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- Prepare and send quotations and price offers.
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- Follow up with customers on quotations and pending enquiries.
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- Maintain regular communication with existing customers.
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- Coordinate fabric samples and swatches with customers.
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- Coordinate with the warehouse/team regarding stock availability and dispatches.
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- Follow up on orders from confirmation to dispatch.
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- Maintain proper recordsof enquiries, quotations,
orders and customer details.
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- Update the sales team and management regarding important enquiries and pending follow-ups.
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- Assist the sales team in converting enquiries into orders.
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- Coordinate with accounts regarding payments, invoices and outstanding amounts whenever required.
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- Maintain good relationships with existing customers and assist in generating repeat business.
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- Support the sales team in day-to-day administrative and coordination work.
Ideal Candidate N
- Valuable communication skills in English and Hindi.
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- Good knowledge of MS Excel and basic computer applications.
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- Good WhatsApp and emailcommunication skills.
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- Should be organised andgood at follow-ups.
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- Should be comfortable speaking with customers over the phone.
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- Should have a positive attitude and willingness to learn.
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- Should be able to work independently as well as with a