Job DescriptionHCLTech hiring for fresher candidates
NHiring Alert |Customer Support | Nagpur
NWe are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur If you are passionate about IT support and resolving customer issues, this is a outstanding opportunity to kick-start or grow your career.
NRole: Level 1 (Customer Service Representative)
NLocation: Nagpur
NShift: 24x7 Rotational
NWeek Offs: 2 Rotational Offs
NExperience: Fresher
NWhat You'll Do:
NHandle customer queries via calls, emails, and tickets
NPerform initial troubleshooting & issue resolution
NLog and manage incidents using ticketing tools (ServiceNow preferred)
NEnsure timely updates, follow-ups, and proper documentation
NEscalate complex issues to higher support levels
NDeliver high customer satisfaction
NWhat We're Looking For:
NStrong communication skills
NBasic IT troubleshooting knowledge
NWillingness to work in rotational shifts
NFreshers & early professionals are welcome
NB.Tech, BCA, MCA and M.Tech not eligible
NPlease share your resume on [email protected]

📌 Hcltech Customer Service Fresher Hiring (Kamptee)
🏢 HCLTech
📍 Kamptee