Job DescriptionJob Title: Language Interpreter – English + Punjabi
NDepartment: Customer Support / Language Services
NLocation: Sector 98, Noida
NJob Type: Full time
NShift: US Shift (Rotational) PST Time
NJoining Date: 10th August, 2026
NJob Summary: We are seeking a skilled and experienced Language Interpreter fluent in English + [Second Language] to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.
NKey Responsibilities:
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- Provide real-time, consecutive or simultaneous interpretation between English and Punjabi Language during customer calls.
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- Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.




- Accurately relay information without adding, omitting, or distorting the meaning.
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- Handle confidential andsensitive information with discretion and professionalism.
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- Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
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- Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
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- Adhere to call handlingmetrics, quality benchmarks, and compliance requirements.
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- Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.
NRequired Skills & Qualifications:
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- Fluency in English and Punjabi Language – spoken
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- Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.

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